What experience and knowledge has taught us

  • The only place success comes before work is a dictionary (Vince Lombardi)

  • It’s usually people you trust that let you down. Be prepared to forgive

  • When necessary do the right thing

  • Aim to make your worst better than your competitors’ best

  • People who dismiss history often make the mistakes of the past

  • History tells us human behaviour rarely changes it’s just the challenges that do

  • Failures are just stumbles on the road to success

  • If you want the best chance of success tell people what your goals and objectives are

  • Never stop setting goals

  • You are never always right

  • Grow your people and you will grow your business (Phil Jackson)

  • If you are good leader you are never hesitant about recruiting people who are more intelligent, more knowledgeable and more skilled than you

  • Never be a one ripple thinker. When you throw that strategy decision rock into the pool be aware of the many consequences. Sadly, a shortcoming of many business executives.

  • You want stars and good workers in your team not turn uppers

  • People feel valued when you remember things about them

  • Be cautious about imposing your ambitions on others. They may want to grow at a slower rate

  • Be cautious about recruiting on impulse, especially relations and friends

  • Never read your introduction from a card. Get eye contact from the start